There is no problem with the push certificate in IOS production environment, but the push message from APP has not been received.

Hello, after downloading my APP, on the Apple shelves, I found that I had never received the push message I made. I thought that there was a problem with the push certificate, so I uploaded the certificate again, but as a result, I could not receive it. I checked many irrelevant questions in the process of making the push certificate. Now I want to ask the same question. What went wrong? now APP has been in operation for a period of time and has not received a push. I am very worried.

Mar.16,2021

switch to third-party push sdk, such as aurora push, Youmai push, a push, and so on. Can be tested before going online, your problem description is really not sent to help you answer


how to ask, I am not technical, only on the shelf to help with, I am according to the technical teaching upload and push certificate, but has not received the push, so I would like to ask, where there is a problem, will push out the problem, I will not do the method you said, I am not a technology, I will not do a good job.


this is a technical problem. Go to communicate with your technology, because there are many links that can go wrong, and you don't understand technology. Even if you talk to you, you don't understand


ios push certificate has a production environment (on-shelf App Store) development environment (real machine test APP)

Test with the push certificate of the development environment before putting it on the shelf


belongs to the test environment before it is put on the shelf. The front end: generally, the test environment is open when you push the test, and the test certificate is also used for push. Before packing and putting it on the shelf, you should manually change it to a production environment and change it to a production certificate. Backend: it works well during testing, but it doesn't work well after launch. It may be that the backend has not been changed to production certificate configuration (third-party documents are available) (Android has no distinction between testing and production, only iOS).


this is a purely technical problem. You are not engaged in technology, and it is useless to ask here. There are many links involved. I'm familiar with using a push.

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