the video (mp4) format given by the backend is as follows

http://xxx.com/component/attachment!showAudio.action?checkUser=false&period=&downloadToken=201808311728408516319658946934496210e537ab7425ada8f8cd2430ccb36f&configCode=lr_learningHour&dataSourceName=SCHOOL_CONTEXT_DEFAULT

using the video tag of h5, it plays normally in Firefox browser and Android Wechat browser on PC (Wechat scans the code to obtain the address), but it cannot be played on PC chrome browser and ios WeChat. I changed the video address to:

http://xxx.com/aa.mp4

in this way, both the PC and the mobile end will play normally. I asked the backend for such an address, and they said they couldn"t give it. The uploaded file was put on other disks of the server, but not under the project. In addition, the address given was in streaming form, not a file format. I searched the front-end file stream player and did not find a suitable article. How to solve this problem?

PS:
found this plug-in when looking for a solution, http://chimee.org/. After entering the above address, chrome cannot play it. Entering an address such as http://xxx.com/aa.mp4 is OK, and the side can verify that it is an address problem