now there is a text: 
 question: Hello, dear customer, I am your financial manager. Customer: may I have your name, please? Question 1: I don"t know. Client: all right. Question2: do you believe that? 
 want to deal with it like this: 
 Hello, dear customer, I am your financial manager. Customer: may I have your name, please? I have no idea. Client: all right. You believe that? 
 that is to remove the problem:, question 1:, question 2: 
 I would like to ask the bosses, how to deal with it? 
 Thank you! 
