problem description

recently plans to develop an intelligent chat robot, similar to jd, intelligent customer service on Taobao, more questions and answers

currently there are 100w question and answer data in mysql. When users ask a question, they hope to greet the user, guide the user (complete the tag), and provide the user with the best answer after softening (integrating multiple pieces of MySQL data).

the environmental background of the problems and what methods you have tried

ideas you try (python):

Scheme 1 : first, stuttering Chinese word segmentation for Chinese word segmentation, and then for semantic analysis. At the same time, use to analyze and integrate the data in mysql (there is no landing plan for the time being), and finally associate the questions after semantic analysis with the answers in some way (I can"t figure it out).

I hope that under the guidance of sf, I can provide you with a general idea. Thank you!